Understand and use Maps

Maps enables you to visualize relationships and dependencies among services within mobile, browser, and APM environments. In its default view, the map displays only the services. Selecting a service node reveals its associated infrastructure resources in the bottom panel.

To access the map for mobile, browser, and APM environments:

1. Go to one.newrelic.com.
2. From the capability list, select either APM & services, Mobile, or Browser.
3. From the service list, search and select the service you want to view.
4. To open the map, from the second-left nav, click Service map.

To access the map for a service from an alert:

1. Go to one.newrelic.com > Alerts.
2. To open the issue page, from Issues & Activity, select the issue that is associated with a service (Check the Entity name column).
3. To get the service map, from the issue page, scroll to the Impacted entries section.

Through Maps you can explore infrastructure resources and their internal relationships. It provides a detailed view of how infrastructure components support your services, enabling you to directly inspect AWS and cloud resources. The map helps you understand the underlying infrastructure dependencies that are critical for maintaining service performance and availability. With AWS Auto-Discovery, you can also view the internal relationships between AWS services.

To access the Infrastructure map:

1. Go to one.newrelic.com > All entities.

2. From the All entities page, select the host you want to view.

3. To open the map, on the host page, click Infrastructure.

   

To access the infrastructure associated with entities on the map:

1. From one.newrelic.com, open map for any service in APM & services, Mobile, Browser, or Workloads.

2. To open the Infrastructure Map, point to a node and click Inspect infrastructure.

   Or

From the Infrastructure drop-down at the bottom of the map, select the nodes you want to inspect, and click Apply. The infrastructure map opens at the bottom of the map, displaying the associated infrastructure nodes and their internal relationships.

Through Maps you can view team-specific services and their interactions. It allows you to explore services and dependencies within the context of your team's operations, facilitating collaboration and efficient management of team-owned resources.

To access the Teams map:

1. Go to one.newrelic.com > Teams.
2. To get the details of a team, from the Teams page, select the team.
3. Go to the Map tab.

The Dynamic Flow Map offers a detailed view of data flow through your services, including interactions with databases and other backend components. It provides insights into performance and potential bottlenecks, allowing for effective troubleshooting.

Maps illustrates the relationships and dependencies among entities within a workload, as well as between different workloads. They provide a comprehensive view of these relationships, including the health status, SLA, and data flow. Maps also depict hierarchical relationships when workloads are nested within one another.

To access the workload map:

1. Go to one.newrelic.com > All capabilities > Workloads.

2. From the Workloads page, select the workload you want to view.

3. To open the map, from the second-left nav, click Maps.

   To learn more about workloads, refer to The workloads UI page.

The Health status summary provides a quick overview of all nodes. Each health status is represented by a color legend, with a number next to each legend indicating the count of nodes in that status. This allows you to quickly assess and address areas needing attention.

Instrument the uninstrumented nodes

If there are any uninstrumented nodes in the map, they appear with a dotted border. To instrument a particular uninstrumented node, point to the node, click Instrument, and follow the on-screen instructions.

You can also get the list of all uninstrumented nodes in the map and instrument them as follows:

1. From the health status summary of the map, point to Uninstrumented and click Instrument what's missing.

2. On the Add more instrumentation page, follow the on-screen instructions to instrument each entity.

   After you instrument the nodes, the map refreshes to show the updated health status.

   Filter nodes by health status

   If you want to focus on some nodes with specific health categories, filter the nodes as follows.

3. To open the Map View Settings panel, from the top-right of the map, click Settings.

4. From the Health Status list, select the specific status you want to view. The map view updates to show only the nodes with the selected health status.

Manage clusters with health status

If clusters are available in your map view, you can filter nodes in it by health status and display them separately. Point to a cluster and reveal the health status to show nodes with that status outside the cluster. This helps you focus on specific nodes within the cluster.

You can group nodes in the map to reduce clutter and highlight relationships, making it easier to identify patterns and manage dependencies. This structured approach provides a clear and organized view of your cloud environment, tailored to your specific needs.

Create groups

1. To organize nodes by a specific attribute in the map, go to the Group by drop-down and select the attribute.

2. To get the grouping on the map, click Apply. Each group displays the number of nodes it contains.

3. To add another level to the group, from the Group by drop-down, click + Create a group > select an attribute > Apply. The first level attribute forms the primary group, and the second level attribute forms sub-groups nested in the primary group. You can apply up to five levels of grouping.

   Group appearance and naming

   Groups are named based on the selected attribute. For example, if you are grouping the nodes by the Account attribute, the group name appears as Account: <account name>. Groups are color-coded according to the health status of the nodes within them, as follows:

• Red: At least one critical node

• Yellow: At least one degraded node but no critical nodes

  Select a group to view the details of the grouped entities in a table at the right panel. You can also expand groups to view the nodes and nested sub-groups within them. As per your requirement you can reorder group levels by shuffling attributes in the Group by drop-down.

Maps provides several features to help you explore relationships, dependencies, and metric and team details of an entity. When you point to a node on the map, a pop-over appears with the following interaction options, and three golden metrics. You can use these options to navigate and explore the map further.

Expand dependency

To view the dependent nodes of any node on the map, point to the node and click Expand dependencies. That node becomes the focal node, revealing all one step away dependent nodes with connected edges.

Inspect infrastructure resources

To view the infrastructure resources associated with a node, point to the node and click Inspect Infrastructure. The infrastructure map opens at the bottom of the map, displaying the associated infrastructure nodes and their internal relationship two steps away from the APM service.

If you have enabled for the Auto-Discovery feature, you can explore how AWS services connect internally. The map provides a hierarchical view that follows the order of resource organization: cloud > Region > VPC > Availability zone > Subnet > Auto-scaling group > Individual host. You can select a specific region or VPC to view the resources contained within it.

View dynamic flow

To view the data flow through your node, including interactions with databases and other backend components, point to a node and click View dynamic flow. The dynamic flow map opens, providing a detailed view of data flow through the node, including interactions with databases and other backend components. For more details, refer Dynamic Flow Map.

View node details

To view the details of a node, point to the node and click the info icon. The comprehensive details of the node appear in the right panel.

Access node owner

To access the owner of a node, point to the node and click the team name. The team page opens, displaying the team details and the entities owned by the team.

Access the node details

To view and adjust details of a node, point to the node and click the node name. The entity summary page opens, displaying the entity details.